Privacy Policy

VideoFrog ("we" or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

We collect the following types of information:

• Account Information: When you register, we collect your email address, username, and profile picture.
• Usage Data: We collect information about how you interact with our service, such as the types of videos you generate, frequency of use, and access times.
• Input Content: Images, text, or other inputs you upload to generate videos.
• Generated Content: Video content you generate using our service.
• Payment Information: When you make purchases or subscribe to paid services, we (via our payment processor Creem) collect your name, email address, billing address, payment card details, and transaction history to process payments and manage subscriptions.

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.
• To process your transactions and manage your credits.
• To send you relevant notifications, including service updates and security alerts.
• To monitor and analyze trends, usage, and activities to improve user experience.
• To detect, investigate, and prevent fraud and other illegal activities.

We do not sell your personal information to third parties. We share your information only in the following circumstances:

• With service providers who assist us in operating our services (e.g., cloud hosting, payment processing).
• Payment Processing: We use Creem Technologies Ltd. ("Creem") as our authorized payment processor and merchant of record to handle all credit card transactions, subscriptions, billing, and payment-related fraud prevention. Creem collects and processes necessary information including your name, email address, billing address, payment card details, transaction history, and subscription data solely to complete purchases, manage recurring billing, prevent fraud, and comply with global tax and financial regulations. Creem operates as a data controller and/or processor under applicable privacy laws (including GDPR and CCPA). For full details on how Creem handles your data, please review their privacy policy: https://creem.com/privacy
• To comply with legal obligations, court orders, or legal processes.
• To protect the rights, property, or safety of us, our users, or the public.

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights at any time through your account settings or by contacting us.

You may also direct data-related requests to our payment processor Creem in accordance with their privacy policy.

Our services are not intended for children under 13 (or other age as required by local law). If we discover we have collected personal information from children, we will take steps to delete it as soon as possible.

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you through the service or by email.