Terms of Service

Welcome to VideoFrog ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to any part of these Terms, you do not have permission to access the Service. Additionally, by using our paid services, you acknowledge and agree to the terms and conditions of our authorized payment processor and Merchant of Record, Creem Technologies Ltd. ("Creem"), including Creem's privacy policy (available at https://creem.com/privacy) and payment terms.

VideoFrog is an AI-powered video generation platform that allows users to create video content from text, images, and other inputs. We strive to provide high-quality services but do not guarantee that generated videos will always meet your exact expectations. Our paid services are processed and managed by Creem, which acts as the legal Merchant of Record (MoR) for all transactions, meaning Creem is the legal seller of record for all paid subscriptions and credit purchases made through our Service.

To access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must provide accurate and complete information. Your account information (including email address) will be shared with Creem solely for the purpose of processing payments, managing subscriptions, and complying with global tax and financial regulations. You agree to keep your account information up-to-date to ensure seamless payment processing and subscription management via Creem.

You agree not to use the Service to:

• Generate any form of NSFW (Not Safe For Work) content, including but not limited to pornography, obscenity, sexual exposure, adult sexual activities, nudity, sexual suggestions, or suggestive content. This Service strictly prohibits generating AI-generated pornographic content or any form of sexually suggestive content, regardless of whether real persons are used.
• Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, pornographic, sexually explicit, or otherwise inappropriate for the workplace, including but not limited to nudity, adult sexual content, violence, or any form of discriminatory content.
• Infringe upon the intellectual property or other rights of any person or entity.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorized access to the Service or its related systems or networks.
• Engage in any fraudulent activity, including but not limited to unauthorized use of payment cards, chargebacks without valid cause, or misuse of Creem's payment processing services.

VideoFrog integrates multiple third-party AI video generation models, including but not limited to OpenAI Sora, Google Veo, and ByteDance Seedance. VideoFrog is not affiliated with, endorsed by, sponsored by, or otherwise connected to these third-party model providers. We act solely as a technology integration service provider and are not responsible for content generated by third-party models. This disclaimer does not apply to Creem, which is our authorized payment processor and MoR, and whose services are governed by Creem's own terms and privacy policy.

Subject to these Terms, you retain ownership of the content you upload to the platform. For video content generated using the platform, we grant you the right to use, reproduce, and distribute such content, provided you comply with these Terms. Creem retains no ownership rights to your content, but may process and store content-related data solely to fulfill its payment processing and fraud prevention obligations as our MoR.

Certain features of the Service require credits. Credits can be obtained through purchase or subscription. All payments for credits, subscriptions, or other paid services are processed by Creem, our authorized payment processor and Merchant of Record (MoR). By making a payment, you agree to Creem's payment terms, including its fees, currency conversion policies, and fraud prevention measures.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We make no warranties regarding Creem's services, including but not limited to the availability, security, or accuracy of Creem's payment processing. Creem's services are provided by Creem on an "AS IS" basis, and we disclaim any liability for Creem's acts or omissions in connection with its payment processing or MoR responsibilities.

To the maximum extent permitted by law, VideoFrog shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill. This limitation of liability applies to all claims arising from or related to the Service, including but not limited to claims related to payment processing, subscriptions, or Creem's acts or omissions as our MoR. We shall not be liable for any damages resulting from: (a) Creem's failure to process payments (Creem shall be solely responsible for such damages); (b) chargebacks or fraud; (c) changes to Creem's terms or services; or (d) any other acts or omissions of Creem. Nothing in these Terms shall limit or exclude our liability for fraud, willful misconduct, or gross negligence, or any other liability that cannot be limited under applicable law.

We reserve the right to modify these Terms at any time. Modified terms will become effective upon posting to the website. Your continued use of the Service after changes constitutes your acceptance of the modified Terms. If we make material changes to the terms related to Creem (including payment, subscription, or MoR terms), we will notify you via email at least 30 days in advance. In compliance with applicable regulations, any changes to these Terms that materially reduce your rights or increase your obligations will be communicated in a prominent manner and will not apply retroactively.